Information published on this web site is provided for the use of its visitors and you are advised that, although care has been taken to ensure technical and factual accuracy, some errors may occur. No guarantee is given of the accuracy or completeness of information on these pages. Please be aware that Advance Sport may alter the information on its web site from time to time. Advance Sport shall have no liability arising from the use by any party of the information on this web site. Advance Sport Engineering does not warrant the information on this web site in any way and in particular no warranty is given that the web site or its contents or hypertext links are virus free or uncontaminated. You are advised to make your own virus checks and to implement your own precautions in this respect. Advance Sport exclude all liability for contamination or damage caused by any virus or electronic transmission.

Cancelation Policy

There is a 30 day cancellation policy, you may cancel your subscription(s) at any time by contacting Advance Sport in writing.

You can contact Advance Sport by email to talent@advancesport.co.uk or by post to Advance performance Lab (the Lab), Merrist Wood College, GU3 3PE

Starting your Membership

1. Our joining process is an online process. Full membership prices and options can be found on our website (www.advancesport.co.uk), to be selected by you as part of the joining process. By completing the online joining process and becoming a Member, you are accepting all the terms and conditions in this Membership Agreement (insofar as they are applicable). You should only join if you have read them and accept them.

2. This Membership Agreement starts once you have accepted the terms during the online joining process. By accepting the terms, you are agreeing to pay any applicable Joining Fee, Administration Fee, Membership Amount and Monthly Membership Amount., subject in each case to any Promotional Rate that may be payable for a limited period only. These are shown at the start of the joining process and again before you confirm your payment instruction.

3. This Membership Agreement starts once you have accepted the terms during the online joining process. By accepting the terms, you are agreeing to pay any applicable Joining Fee, Administration Fee, Membership Amount and Monthly Membership Amount. These are shown at the start of the joining process and again before you confirm your payment instruction.

4. You may choose during the online joining process to start your Membership either immediately or one month from the date that you accept the terms. We may inform you during the online joining process that a waiting list is in operation in which case your Membership starts when we inform you by email.

5. You agree to comply with the Advance sport Membership Rules and you agree to use the gym facilities and equipment in the proper manner. You must consult a member of staff if you are unsure. We are not liable for any injury you suffer through the incorrect use of our equipment or facilities.

6. You will be liable for any damage caused to our equipment or facilities through your negligent use.

7. You agree to tell us immediately of any changes to your personal details, including contact information; this should be done in the online Member Area.

Member health agreement declaration

You warrant, declare and acknowledge that:

1. The information given by you in entering this agreement is correct and will be relied upon by us.

2. Our staff, agents and subcontractors are not medically trained, and should you have any concerns with your health and fitness you should seek independent medical advice before engaging in any physical activity on our premises.

3. To the best of your knowledge and belief, you are in good health and not knowingly incapable of engaging in either active or passive exercise and that such exercise would not be detrimental to your health, safety, comfort, well-being or physical condition. Further, that you will advise us immediately should your health or vulnerability to injury change.

You are primarily responsible for your health and wellbeing, but we at Advance sport are concerned that you enjoy our facilities safely. To that end we consider that we should expect the following of each other.

From us:

• Whilst we will respect your decision over your training regime, we reserve the right to ask you not to exercise beyond what we reasonably believe to be your personal ability.

• We shall endeavour to maintain a safe environment for you to enjoy your exercise.

• We shall endeavour to ensure that our fitness trainers and staff are qualified to fitness industry standards.

• We shall always keep confidential any information that you give us regarding your health.

If you are a wheelchair or disabled user, we require you to have an induction at one of our venues to ensure your safe use of our facilities and equipment.

Using the Lab

1. You are entitled to access and to use the gym or gyms defined by your Membership until termination or suspension of that Membership pursuant to this Agreement. 

2. We will make reasonable endeavours to make available to you the rights and privileges of Membership of the Lab or gyms you joined and have paid for. This includes access to the Lab and our gym equipment, changing areas, staff and independent self-employed trainers for general advice. We will make reasonable endeavours to communicate to you in advance if we are unable to make available to you the rights and privileges of Membership.

3. Members with an Off-Peak Membership will be able to enter the Lab during specified times only, as set-out on our membership page

Special terms for Student Memberships

1. You agree that to be eligible for a student memberhsip you must be in full or part-time education and will provide proof of this status if requested.

Other clauses

1. Only you, the person named in the online joining process, can benefit from this Agreement.

2. If any of the terms of this Agreement are invalid, unenforceable or illegal the remaining terms can still be enforced.

3. Advance sport, its parent companies, its agents, employees and subcontractors are not liable for any loss, damage or theft of any of your property that you bring onto any of our premises. If such loss, damage or theft is caused by the negligent acts or omissions of Advance Sport or its agents, employees or subcontractors, our liability to you will be limited to £500.

4. We may make reasonable changes to the Advance sport Membership Rules and the Membership Agreement at any time. It is your responsibility to check online at regular intervals for changes to these documents.

5. This Agreement is governed by the law of England and Wales.

6. You should print a copy of this Agreement for future reference.

Payment methods

All our transactions are processed by Stripe

Privacy Policy

1. Acceptance
   1. By directly or indirectly accessing or making use of the services offered or made available by Amaven Ltd.(the “Vendor”), including without limitation the Amaven software as a service platform, and any website, application or widget associated therewith (the “Services”), and/or by clicking the acceptance button, you signify, represent and warrant that you are older than 18 years of age and that you have, and at all times shall have, the necessary power, capacity and authority to enter into, abide by, comply with and perform your obligations under this privacy policy (this “Privacy Policy”).
   2. The Vendor is committed to protecting the personal information of identifiable individuals and legal entities, disclosed or provided to the Vendor on or through the Services (the “Personal Information”), and this Privacy Policy outlines how the Vendor collects, uses and discloses such Personal Information.
   3. The Vendor reserves the right to, at its sole discretion, amend this Privacy Policy at any time and without notice, the most current version of which shall always be available at http://www.amaven.co.uk/privacy-policy. You acknowledge and agree that your continued use of the Services, following any amendment of this Privacy Policy, shall signify your assent to, and acceptance of, such amended terms and conditions.
   4. If you do not agree to any term or condition of this Privacy Policy, or any subsequently amended term or condition thereof, you cannot use the Services.
2. Collection and Use of Personal Information
   1. You expressly acknowledge, agree and consent to the collection and use of your Personal Information as specified in this Privacy Policy. At times your consent to the collection and use of your Personal Information by the Vendor will be implied through your conduct with the Vendor, if the purpose of such collection and/or use is obvious and you voluntarily provide such information. Without limiting the generality of the foregoing, the Vendor may on occasion, in specific circumstances, ask you to consent when the Vendor intends to collect or use your Personal Information.
   2. In the event that you choose to register as a user of the Services, you will be asked to create a unique username and private password (collectively, the “Access ID”) which will be used to create and activate an account through which the Vendor can make the Services available to you (the “Account”). You expressly acknowledge and agree that certain information such as your name, address, telephone number, email address, billing information, financial information, and certain additional information may be required by the Vendor to make the Services available to you, or may be disclosed by you on or through the Services.
   3. You expressly acknowledge, agree and consent to the Vendor collecting and using your Personal Information:
      1. to create and activate your Account;
      2. to respond to any request for customer service;
      3. to make the Services available to you and to other users of the Services;
      4. as necessary to allow the Vendor to provide you with access to and use of the added services, features and functionality of the Vendor’s partner organizations, as incorporated into and/or linked to the Services;
      5. to improve the quality of the Services, including without limitation, through polls, surveys and other similar feedback gathering activities conducted by the Vendor or any third-party;
      6. to assess service levels, monitor traffic patterns and gauge popularity of different features, functionalities and service options of, or related to, the Services;
      7. to create and manage your Account, and to verify access rights to the Services;
      8. to bill, or render invoices relating to, your Account, and to collect any debt owing to the Vendor;
      9. to communicate with you, including without limitation for the purpose of providing you with notifications, content, marketing materials, commercial electronic messages, and information about your Account and/or the Services;
      10. to install software relating to the Services, on one or more of your electronic devices;
      11. to protect against fraud or error, and to respond to claims of any violation of the Vendor’s rights or those of any third-party;
      12. to protect the rights, property or personal safety of yourself, the Vendor, the Vendor’s agents, the Vendor’s users and the public;
      13. to enforce this Privacy Policy, or any other agreement entered into between yourself and the Vendor;
      14. as required to comply with any applicable laws, or as authorized by any applicable laws; and
      15. for other purposes set out in this Privacy Policy, and for any other purpose the Vendor may disclose to you from time to time.
   4. You may at any point withdraw your consent to receive the communications set out in Section 2(c)(viii). The Vendor provides an “opt-out” function within all email communications of this nature, and/or will cease communications of this nature if you inform the Vendor that you would like to “opt-out”. You however expressly acknowledge and agree that you may not “opt-out” of communications related to the Services, your Account, a bill, an invoice, or where such withdrawal of consent would frustrate the performance of a legal obligation (but the Vendor will attempt to minimize the aforementioned communications).
3. Disclosure of Personal Information
   1. The Vendor will only disclose your Personal Information as set out in this Privacy Policy in accordance with your instructions, for the purposes set out in Section 2(c), and in any event, in accordance with applicable law. Without limiting the generality of the foregoing, you understand and agree that the purposes set out in Section 2(c) include the disclosure of your Personal Information to the Vendor’s partner organizations in connection with your use of the functionality of the Services. For example, if you utilize the meal planning functionality of the Services, your Personal Information may be shared with the Vendor’s partner organization that provides such meal planning service functionality. You expressly acknowledge and agree that your Personal Information disclosed by the Vendor to others hereunder may be subject to the terms of another privacy policy other than this Privacy Policy, and that the Vendor assumes no responsibility for the privacy policies or practices of any third-party. By providing your Personal Information to the Vendor, you are expressly consenting to the transfer of your Personal Information outside your country of residence.
   2. You expressly acknowledge, agree and consent to the disclosure of your Personal Information as specified in this Privacy Policy. At times your consent to the disclosure of your Personal Information by the Vendor will be implied through your conduct with the Vendor, but only if the purpose of such disclosure is obvious and you voluntarily provided such Personal Information to the Vendor. Without limiting the generality of the foregoing, the Vendor may on occasion, in specific circumstances, ask you to consent when the Vendor intends to disclose your Personal Information.
   3. Without limiting the foregoing, you expressly acknowledge and agree that, for the purposes of billing your Account, if applicable, the Vendor may disclose your Personal Information with banks or other third-parties, such as Paypal and credit card service providers, in order to process payments.
4. RETENTION OF YOUR PERSONAL INFORMATION
   Your Personal Information will be retained for as long as may be necessary or relevant for the identified purpose of collection, or as may be required or permitted by law, after which time the Vendor will no longer retain such information in a form capable of identifying an individual or legal entity.
5. Age of Consent
   The Vendor does not knowingly make the Services available to, and will not knowingly collect, use or disclose the Personal Information of, anyone under the age of consent.
6. Rights to Your Information
   You have the right to access and edit your Personal Information at any time, through your Account.
7. Location Information
   You expressly acknowledge, agree and consent to the Vendor collecting Personal Information concerning your location, from your IP address and other sources, for the purpose of matching the Vendor’s products and services to areas of demand and for other business purposes of the Vendor.
8. Aggregated Data
   You expressly acknowledge, agree and consent to the Vendor collecting, combining, manipulating and using your Personal Information to create generalized, anonymous information, stripped of data capable of identifying an individual or legal entity (the “Aggregated Data”), and using, disclosing and commercializing such Aggregated Data as the Vendor deems fit. Your identity and Personal Information will be kept anonymous in the Aggregated Data.
9. Software Installation, Cookies and Log Files
   You expressly acknowledge, agree and consent to the Vendor installing software and cookies relating to the Services on one or more of your electronic devices and using tracking tools, pixel tags, cookies and log files for purposes the Vendor deems fit, including without limitation, to track which page variants you have seen, to track if you have clicked on a page variant, to monitor traffic patterns, to gauge popularity of service options and to gather information used to deliver relevant content and services to you.
10. Change of Ownership or Business Transition
    You expressly acknowledge and agree that in the event of a change of ownership or other business transition, such as a merger, acquisition or sale of the Vendor’s assets, your Personal Information may be transferred in accordance with applicable privacy laws.
11. Withdrawing Consent
    You have the right to withdraw your consent relating to the collection, use or disclosure of your Personal Information at any time, except where such withdrawal would frustrate the performance of a legal obligation.
12. Security
    1. The Vendor will strive to prevent unauthorized access to your Personal Information and will periodically enhance its security aimed at ensuring that your Personal Information is kept safe from unauthorized access, use and disclosure.
    2. While the Vendor has technology and procedures to guard your Personal Information against unauthorized access, use or disclosure, you expressly acknowledge and agree there is no guarantee that such technology or procedures can or will eliminate the risks of unauthorized access, use, disclosure, theft, loss or misuse.
    3. The Vendor strongly recommends that you do not disclose your Access ID to anyone. If you forget your password, the Vendor will ask you for the username associated with your Access ID and will send an email containing your password to the email address associated with your Access ID.
    4. Notwithstanding anything contained in this Privacy Policy, you expressly acknowledge and agree that ultimately, you control what Personal Information you provide while using the Services, and that you are responsible for maintaining the secrecy of your Personal Information and Access ID.
    5. You expressly acknowledge and agree that the Vendor is not responsible for, and does not control, the use by others of any information which you provide to them and that you should use caution in selecting the Personal Information you provide to others through the Services.
13. Governance
    1. This Privacy Policy will be governed by the laws of the United Kingdom applicable therein, excluding any conflict of rules that would apply to another body of law. You hereby agree to submit to the exclusive jurisdiction of the courts in The United Kingdom with respect to any claim, proceeding or action relating to or otherwise arising out of this Privacy Policy or your access to or use of the Services, howsoever arising, provided always that the Vendor may seek and obtain injunctive relief (or an equivalent type of urgent legal relief) in any jurisdiction.
    2. This Privacy Policy together with any other agreement entered into between yourself and the Vendor which specifically references this Privacy Policy constitutes and contains the entire agreement between you and the Vendor with respect to its subject matter and supersedes any prior oral or written agreements.
14. Contact The Vendor
    If you have any questions, suggestions or complaints regarding the Vendor’s Privacy Policy, or if you would like to withdraw your consent to receive the communications set out in Section 2(c)(viii), you may contact the Vendor’s privacy officer by email at support@amaven.co.uk

Collection of Information

We collect personally identifiable information, like names, postal addresses, email addresses, etc., when voluntarily submitted by our visitors. The information you provide is used to fulfil your specific request. This information is only used to fulfil your specific request, unless you give us permission to use it in another manner, for example to add you to one of our mailing lists.

Cookie/Tracking Technology

The Site may use cookie and tracking technology depending on the features offered. Cookie and tracking technology are useful for gathering information such as browser type and operating system, tracking the number of visitors to the Site, and understanding how visitors use the Site. Cookies can also help customize the Site for visitors. Personal information cannot be collected via cookies and other tracking technology, however, if you previously provided personally identifiable information, cookies may be tied to such information. Aggregate cookie and tracking information may be shared with third parties.